2023-04-10

BROOKS RPM 軟體升級維護合約 (SUM)

BROOKS RPM 軟體升級維護合約 (SUM)

BROOKS RPM 軟體升級維護合約 ( SUM ) 計劃使您有權

1. 電話和電子郵件技術支援
2. 產品更新和升級
3. 授權重新激活並轉移到新硬體

一年的 SUM 包含在原始授權購買中。此後必須每年更新一次。

您的授權可以在一台電腦上永久運行。要將授權轉移到另一台電腦,您必須擁有 SUM。

購買價格

一年的 SUM 與授權購買價格捆綁在一起。

年度更新

我們每年對 SUM 收費,並會嘗試於您的 SUM 到期前大約一個月通知您。

產品轉換

我們有兩種符合轉換條件的產品:RPM Remote Print Manager  ("RPM") 和 ExcelliPrint如果您轉換授權,例如 RPM Select 到 RPM Elite,我們會根據 Elite 授權的基本成本確定新的 SUM 成本,而不是原始的 Select 授權對於任何升級,我們的 SUM 費用都基於您購買的 SUM 新的授權。

合併

如果您有多個授權,您可以要求我們合併這些授權的支援期。它透過減少電子郵件 SUM 通知的數量、簡化您的預算並減少在購買過程中花費的時間來使所有相關方受益。此外,我們會按比例分配您授權的 SUM,因此它們會在同一天到期。我們還簡化了激活過程。結果將是您所有授權的單一訂單號和授權碼。

折扣和特價

我們為政府和教育機構提供特價。要求特價時,您可能需要提供文件證明。購買多個授權時也可享受批量折扣。

BROOKS RPM Software Upgrade & Maintenance / SUM

BROOKS RPM Software Upgrade & Maintenance (SUM) program entitles you to:

1. Phone and email technical support
2. Product updates and upgrades
3. License reactivation and transfers to new hardware.

One year of SUM is included in the original license purchase. It must be renewed annually after this.

Your license can run perpetually on one computer. To move the license to another computer, you must have SUM.

Purchase price

One year of SUM is bundled in with the license purchase price.

Annual renewal

We charge annually for SUM and attempt to notify you approximately one month before your SUM expires. 

Product Conversions

We have two products which are eligible for conversion: RPM Remote Print Manager ("RPM") and ExcelliPrint. If you convert a license, for instance, RPM Select to RPM Elite, we determine the new SUM cost from the base cost of the Elite license, not the original Select license. For any upgrade, we base the SUM on the licenses for which you are purchasing SUM.

Consolidation

If you have multiple licenses, you can ask us to consolidate the support period for those licenses.  It benefits all involved parties by reducing the number of email SUM notifications, simplifying your budget, and decreasing time spent on the purchase process. In addition, we prorate the SUM for your licenses, so they expire on the same day.  We also simplify the activation process. The result will be a single order number and auth code for all of your licenses.

Discounts & Special Pricing

We offer special pricing for government and educational organizations.  You may be required to provide proof in documentation when requesting special pricing.  Volume discounts are also available when purchasing multiple licenses.